About Us

Your Greater Naperville HVAC Solution Provider

About Harmonic Heating & Air Conditioning

Since 2012, we set out to create a whole new way to sell heating and cooling services. I wanted to bring together the best of the old and combine it with the best of the new to form a company like no other.

Monday: 8:00am - 5:00pm
Tuesday: 8:00am - 5:00pm
Wednesday: 8:00am - 5:00pm
Thursday: 8:00am - 5:00pm
Friday: 8:00am - 5:00pm
Saturday & Sunday: Closed Emergency Service ONLY (Additional fees may apply.)

What to Expect with Harmonic Heating & Air Conditioning


The Collaboration Phase, We Will...

  1. Assign a project manager to thoroughly discuss all equipment requirements for your space.
  2. Present you with accessory and control options to complement your system.
  3. Collaborate with you to customize equipment to meet your specific needs and budget.

Before We Arrive, Please...

  1. Remove any valuables from the entry, hallways, and workspace to ensure their safety.
  2. Clear a safe path to the furnace and A/C to allow for removal and installation.
  3. Clear stairways, halls, entryways, and equipment closet.
  4. Clear space around the furnace to allow access and provide adequate workspace.
  5. Trim bushes, shrubs and trees that impede access to the A/C and related equipment.
  6. Secure any animals that may try to escape through open doors.

The Day of Your Project, We Will...

  1. Arrive on time to respect your busy schedule.
  2. Use tarps to protect your wood floors and carpets.
  3. Remove all old equipment, scrap metal, garbage, and boxes from new equipment.
  4. Be happy to address needs you may have to make your space more comfortable.

After the Project, We Will...

  1. Encourage you to protect your equipment with our Rock*Star Maintenance Program.
  2. Register all equipment warranties and process all applicable rebates noted on invoice.
  3. Follow up with you via phone to ensure your complete satisfaction.

Concerns?

  1. Look for signs of water on the floor or the system not heating and cooling properly.
  2. If something does not seem right.. please call us with any concerns right away.

Old School HVAC Service

Fifty years ago customer service meant something completely different than it does today.

No one had to say “we provide superior customer service” because most everyone already did, from the smaller family run businesses and even large scale service businesses.

Back then your promise was your word, and you never had to question whether someone would follow through and deliver. People took pride in their work and had real relationships with their customers. They were friends, neighbors and family. Today common sense isn’t so common, and neither is customer service.

  • Harmonic was founded with old school classic values in mind, like...
  • Honesty and integrity
  • Upfront and fair pricing
  • Punctuality
  • Empathy
  • Standing behind your work

Our New School Service Methodology

Our mission is to provide our customers and community with value BEYOND their expectations.

We will provide EDUCATION, create JOY and promote HEALTH to the absolute best of our abilities. Technology is changing at a rapid pace. Green energy, the internet and 24/7 connectivity have forever altered the way we live. Harmonic uses all of these to improve our products and the way we communicate with our customers.

  • Nowadays At Harmonic Heating & Air Conditioning...
  • Communicate however you’d like. Facebook Messenger, text messaging, phone, email
  • We’re always searching for new cutting-edge products to make your life more healthy and comfortable
  • Our website scheduler is available 24/7 to book your service call
  • We offer only products we’ve tested in our own homes first.

It's Paying Off

To date, we’ve over 50 different five star reviews on Facebook, Yelp, Google+ and Angie’s List. In fact, we rarely receive anything less.

I consider that a testament to the fact that my dream of combining old and new is what people really want from a service company. Simple values executed in a complex world.

We're All Busy

Between work and family, you have hundreds of things on your plate each week. Heating and cooling is something you probably don’t think about every day. However, it quickly escalates on your list of priorities when something goes wrong.

Our ultimate goal is simple – put you at ease and deliver every time. We NEVER take advantage of your emergency – our long-term relationship is worth more than any quick sales pitch we could give you.

My customers are our neighbors and their comfort, safety and well-being is paramount.

           

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